Yes. Once your booking is complete, you'll receive a confirmation email with all the details of your stay.
In many cases, yes — it depends on the rate you selected. If you need to change your dates or any booking details, we recommend getting in touch as soon as possible so we can help.
Cancellation conditions depend on the rate type chosen at the time of booking. You'll be able to review all the details before confirming your reservation.
We accept the standard payment methods used for online bookings. Available options are displayed at the time of checkout.
We always recommend booking directly through our website, where you'll find the best available rates — no booking fees, no middlemen, and direct communication with the guesthouse.
Yes. Under Spanish law, all guests are required to present a valid ID or passport at check-in.
Check-in is generally between 3:00 PM and 11:00 PM.
Check-out is by 12:00 noon.
The latest standard check-in time is 11:00 PM. If you're arriving after that, please let us know in advance so we can arrange it.
Yes, in many cases we can store your luggage for a few hours (until 4:30 PM at the latest), so you can enjoy the city more comfortably. We recommend checking with us in advance to confirm availability. If you need to store your luggage for longer, we'll be happy to recommend other convenient options located very close to the hostel.
No, we do not currently accept pets at the guesthouse.
Yes, the hostel is located right in the heart of Madrid, in a busy area with a constant police presence due to its proximity to government buildings. It is a lively, safe neighborhood with easy access to public transportation, restaurants, and the city's main tourist attractions.
From Madrid-Barajas Airport, you can easily reach the city centre by metro, train, or taxi. Sol station is just a short walk from the guesthouse.
No, the guesthouse is on the third floor of a traditional building in central Madrid and is only accessible by stairs.
Most rooms have a private en-suite bathroom. You can find full details in the description of each room type.
Yes, we offer free Wi-Fi throughout all rooms.
Yes, all rooms are equipped with both air conditioning and heating to ensure a comfortable stay year-round.
Smoking is not permitted anywhere inside the guesthouse.
Get in touch and we’ll be happy to help before your arrival.
